ABOUT RETENTIONMAX / BUILT FOR ORDER NUMBER TWO

We help brands
earn the return.

RetentionMax is a customer-retention studio connecting strategy, data, creative and technology around one commercial goal: more valuable customer relationships.

MEET THE FOUNDERS ↓
01 / OUR POINT OF VIEW

Acquisition creates attention.
Retention creates enterprise value.

We started RetentionMax because the most important customer work often sits between teams, tools and channels. Our job is to connect it into one operating system that learns.

02Co-founders
one shared standard
07Connected
retention capabilities
01Customer view
across every channel
∞Cycles of learning
and improvement
02 / THE FOUNDERS

Two disciplines.
One customer system.

Replace these editable profiles with verified founder names, portraits and biographies before publishing.

01 / CO-FOUNDER↗
NAME TO BE ADDED

Co-founder / Strategy

Customer strategy, lifecycle architecture and commercial growth.

RETENTION STRATEGYCUSTOMER LTVGROWTH SYSTEMS
02 / CO-FOUNDER↗
NAME TO BE ADDED

Co-founder / Experience

Creative systems, channel experience and journey execution.

CREATIVE DIRECTIONAUTOMATIONEXPERIENCE DESIGN
03 / HOW WE THINK

Principles before
playbooks.

01✦

See the whole customer

Channels are delivery mechanisms. The relationship is the strategy.

02✦

Connect to economics

Every journey should improve repeat rate, margin or lifetime value.

03✦

Protect attention

More messages are not the goal. More useful moments are.

04✦

Build to learn

Testing is not a campaign phase; it is how the system compounds.

LET’S BUILD THE SECOND PURCHASE

Bring us the customer.
We’ll find the opportunity.

Start with a free audit ↗